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FAQS

ORDERING

How do I cancel my order?

As soon as you place your order, we’re on it – We know you want to receive your package ASAP! Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are only able to cancel your order if it has not been processed at our warehouse. In case your order is already forwarded to the carrier, unfortunately, we can't cancel it, so it is important to contact us ASAP.

What methods of payment do you accept?

We accept MasterCard, American Express and Visa, Discover, Paypal, Amazon Pay, Apple Pay and Affirm

Do you ship internationally?

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JEWELRY

How do I care for my jewelry?

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What materials are used in your collection?

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Do you use real gemstones?

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SHIPPING  

Domestic Shipping

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International Shipping

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Will I be charged duty/tax fees ?

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RETURNS

Return Policy 

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How do I submit a return request?

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Frequently asked question

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Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.